Privacy Policy

Scrapp! (“Scrapp!,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you use the Scrapp! mobile application, website, and related services (collectively, the “Service”).

Scrapp! allows users to create photo collages and photobooks using photographs and other images from their devices, share creations with other Scrapp! users, and purchase printed photobooks for delivery.

Because photographs and the information associated with them can be personal, we take the handling of your content seriously.

By using Scrapp!, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

The information we collect depends on how you use Scrapp!.

A. Information You Provide to Us

Account Information

When you create or maintain a Scrapp! account, we may collect information such as:

  • Name or display name;

  • Username;

  • Email address;

  • Password or authentication credentials;

  • Profile photograph;

  • Date of birth or age information where necessary; and

  • Other information you choose to add to your profile.

Photos and Other User Content

When you use Scrapp!'s photo and photobook features, you may provide:

  • Photographs;

  • Videos or other images, where supported;

  • Photo collages;

  • Photobook designs;

  • Captions;

  • Comments;

  • Text;

  • Artwork or other creative elements; and

  • Other content you choose to upload or create.

Some photographs may contain sensitive or personal information about you or other people, including faces, locations, activities, or other information visible in the photograph.

We process this content to provide the features you request.

Social Activity

We may collect information about your activity on Scrapp!, including:

  • Creations you post or share;

  • Likes, reactions, comments, or other interactions;

  • Accounts you follow or interact with;

  • Content you save or otherwise engage with; and

  • Reports or other communications you submit.

Purchase and Order Information

If you purchase a printed photobook, we may collect:

  • Products ordered;

  • Photobook specifications;

  • Quantity;

  • Order history;

  • Billing information;

  • Shipping name and address;

  • Phone number, where required for delivery;

  • Delivery preferences;

  • Order status; and

  • Information concerning refunds, replacements, or customer-service requests.

We generally do not receive or store your full payment-card number when you pay through a third-party payment processor. Payment information may instead be collected and processed directly by our payment providers.

Customer Support and Communications

If you contact us, we may collect the contents of your communications and information necessary to respond to you.

B. Information Collected Automatically

When you use Scrapp!, we may automatically collect information such as:

  • IP address;

  • Device type;

  • Operating system;

  • Browser type;

  • App version;

  • Device identifiers;

  • Approximate location derived from IP address;

  • Language and regional settings;

  • Time zone;

  • Crash reports;

  • Log information;

  • Dates and times of activity;

  • Features used; and

  • Information about how you interact with the Service.

We use this information to operate, secure, troubleshoot, analyze, and improve Scrapp!.

C. Information From Your Device

With your permission, Scrapp! may access information or functionality on your device that is necessary to provide requested features.

For example, Scrapp! may request access to your:

  • Camera, so you can take photographs within the app;

  • Photo library or camera roll, so you can select photographs to use in collages and photobooks; and

  • Notifications, so we can send relevant alerts if you enable them.

You can generally control these permissions through your device settings.

Scrapp! does not need access to your entire photo library simply because you install the app. We request access according to the functionality you choose to use and the permissions supported by your device.

2. How We Use Information

We may use information we collect to:

Provide Scrapp!

  • Create and save your collages and photobooks;

  • Display your content;

  • Allow you to share creations with other users;

  • Store and process photographs;

  • Provide account functionality;

  • Process purchases;

  • Print and fulfill photobooks;

  • Ship orders to the address you provide;

  • Provide customer support; and

  • Communicate with you about the Service.

Improve Scrapp!

We may use information to:

  • Understand how users interact with Scrapp!;

  • Improve our features and user experience;

  • Develop new products and services;

  • Troubleshoot technical problems;

  • Test and evaluate functionality; and

  • Analyze aggregated or de-identified usage trends.

Safety and Security

We may use information to:

  • Detect and prevent fraud;

  • Detect spam, abuse, and malicious activity;

  • Enforce our Terms of Service;

  • Protect users and our systems;

  • Investigate security incidents; and

  • Comply with legal obligations.

Communications

We may send you:

  • Account-related messages;

  • Security alerts;

  • Order confirmations;

  • Shipping and delivery updates;

  • Customer-service communications;

  • Important changes to Scrapp! or our policies; and

  • Marketing communications where permitted by law and, where required, with your consent.

You can unsubscribe from promotional emails using the unsubscribe mechanism included in the message. You may still receive essential service-related communications.

3. How We Handle Your Photos

Photos are central to Scrapp!, so we want to be clear about how we use them.

We use photographs and other User Content primarily to provide the functionality you request, including creating, storing, displaying, sharing, printing, and shipping your creations.

For example, if you order a photobook, we may provide the photographs and design information necessary to a printing or fulfillment provider so that the photobook can be manufactured and delivered to you.

If you choose to share a creation with other Scrapp! users, your selected content may be accessible to those users according to the sharing features and settings available through the Service.

We do not sell your photographs as standalone stock images or claim ownership of your photographs simply because you upload them to Scrapp!.

We may, however, create or use aggregated or de-identified information derived from use of the Service where permitted by applicable law.

4. Metadata Associated With Photos

Photographs can contain metadata, including information such as:

  • Date and time a photograph was taken;

  • Device information;

  • Camera settings; and

  • GPS or location information.

Depending on the source of a photograph and the features you use, Scrapp! may receive or process metadata associated with uploaded images.

We may remove, retain, or process metadata as reasonably necessary to provide the Service, improve security, facilitate printing, or operate our systems.

You should consider the information contained in photographs and their metadata before sharing them publicly.

5. Sharing and Public Content

Scrapp! is a social platform. If you choose to publish or share a creation with other users, information associated with that creation may be visible to those users.

Depending on the feature, this may include:

  • Your display name or username;

  • Your profile information;

  • Photographs;

  • Collages;

  • Photobook previews;

  • Captions or other text;

  • Comments; and

  • Other information you choose to make available.

Please do not share content that you want to keep completely private.

People who can view content you share may be able to screenshot, save, copy, or redistribute it. Scrapp! cannot guarantee that content shared with other users will remain confidential.

6. Information About Other People

Your photographs may contain images of other people.

You are responsible for making sure that you have the necessary permission or legal basis to upload and share photographs containing other individuals.

If another person asks us to remove an image containing them, we may investigate the request and take appropriate action, subject to applicable law and our policies.

7. Information We Share With Others

We may disclose information to the following categories of recipients.

Service Providers

We may share information with companies that provide services on our behalf, such as:

  • Cloud hosting and storage;

  • Image processing;

  • Payment processing;

  • Printing and manufacturing;

  • Packaging and fulfillment;

  • Shipping and delivery;

  • Customer support;

  • Analytics;

  • Security and fraud prevention;

  • Content moderation;

  • Email and communications; and

  • Technical infrastructure.

These providers may access information only as reasonably necessary to perform services for us, subject to contractual or other appropriate protections.

Printing and Fulfillment Providers

When you purchase a printed photobook, we may provide the printing or fulfillment provider with information necessary to complete your order.

This may include:

  • Photographs and photobook files;

  • Layout and design information;

  • Your name;

  • Shipping address;

  • Contact information necessary for delivery; and

  • Order information.

A printing provider cannot fulfill your order without receiving the content and information necessary to manufacture and ship it.

Other Users

Information you intentionally share through Scrapp!'s social features may be visible to other users.

Legal and Safety Reasons

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with applicable law, regulation, legal process, or governmental request;

  • Enforce our Terms of Service;

  • Protect the rights, property, or safety of Scrapp!, our users, or others;

  • Detect or investigate fraud, abuse, or security issues; or

  • Respond to an emergency where disclosure is reasonably necessary to prevent serious harm.

Business Transfers

If Scrapp! is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction, information may be transferred as part of that transaction.

We will handle transferred personal information in accordance with applicable law.

With Your Direction

We may share information when you direct us to do so or otherwise consent to the disclosure.

8. Payment Information

When you purchase a photobook, payment information may be processed by third-party payment providers.

Depending on the payment method, those providers may collect information such as your card number, expiration date, billing address, or other payment credentials.

We may receive information such as:

  • Payment status;

  • Transaction identifier;

  • Last four digits of a payment card, where provided;

  • Payment method type;

  • Billing information; and

  • Refund information.

Payment providers may process information according to their own privacy policies and terms.

9. Cookies and Similar Technologies

Scrapp! and our service providers may use cookies, software development kits (SDKs), pixels, local storage, and similar technologies.

We may use these technologies to:

  • Keep you signed in;

  • Remember preferences;

  • Understand how the Service is used;

  • Measure performance;

  • Detect fraud and security threats;

  • Analyze and improve the Service; and

  • Deliver communications or advertising where applicable.

The technologies used may vary depending on whether you use our mobile app or website.

Where required by law, we will request consent before using certain non-essential technologies.

10. Analytics

We may use analytics providers to understand how people use Scrapp!.

Analytics information may include information about:

  • Screens or pages viewed;

  • Features used;

  • Actions taken;

  • Device and operating-system information;

  • Approximate location;

  • Session information; and

  • Performance and error information.

We may use aggregated or de-identified analytics information to improve our products and business.

11. Advertising

Scrapp! may display advertisements or may work with advertising partners.

If we use third-party advertising technologies, those technologies may collect information about your device, interactions, or use of the Service to provide, measure, or personalize advertising, subject to applicable law and your available choices.

If Scrapp! does not use targeted advertising, this section should instead state that clearly.

We will provide legally required mechanisms for opting out of targeted advertising or similar processing where applicable.

12. Artificial Intelligence and Automated Processing

Some Scrapp! features may use automated technologies, including artificial intelligence or machine-learning systems, to provide features such as:

  • Image organization;

  • Image quality analysis;

  • Layout recommendations;

  • Content moderation;

  • Search;

  • Personalization; or

  • Other creative tools.

Where applicable, we will explain material uses of automated processing through the Service or additional notices.

Unless otherwise disclosed, Scrapp! does not use your private photographs to train a third-party artificial-intelligence model merely because you upload them to the Service.

If Scrapp! later introduces a feature that materially changes how photographs are used for AI training or model development, we will update this Privacy Policy and provide any notices or choices required by applicable law.

13. Data Retention

We retain personal information for as long as reasonably necessary to provide the Service, fulfill orders, maintain business records, resolve disputes, enforce agreements, prevent fraud, comply with legal obligations, and otherwise fulfill the purposes described in this Privacy Policy.

Different types of information may be retained for different periods.

Photos and Photobooks

We may retain photographs and photobook designs while they are associated with your account or as necessary to provide features you request.

For example, we may retain a digital photobook so that you can access, edit, reorder, or otherwise use it through Scrapp!.

After you delete content or your account, we may retain certain information for a limited period where necessary for:

  • Backups;

  • Security;

  • Fraud prevention;

  • Legal compliance;

  • Accounting;

  • Dispute resolution; or

  • Enforcement of our agreements.

Where information is no longer needed, we will delete it or anonymize it in accordance with our retention practices.

14. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

These measures may include encryption in transit, access controls, authentication mechanisms, monitoring, and other security practices.

However, no online service can guarantee absolute security.

You are responsible for maintaining the security of your account credentials and should notify us promptly if you believe your account has been compromised.

15. Your Privacy Choices

Depending on where you live, you may have choices regarding your personal information.

You may be able to:

  • Access information associated with your account;

  • Correct inaccurate information;

  • Delete certain information;

  • Delete your account;

  • Adjust privacy or sharing settings;

  • Control device permissions;

  • Opt out of promotional communications;

  • Control certain cookies or similar technologies;

  • Request information about how your personal information is processed; and

  • Exercise other rights provided by applicable law.

Some information may not be deleted immediately where we are legally required or permitted to retain it.

16. Deleting Your Account

You may request deletion of your Scrapp! account through the account settings or by contacting us.

When you delete your account, we will take reasonable steps to delete or de-identify information associated with your account, subject to applicable legal, security, and operational requirements.

Deleting your account may also delete or make inaccessible:

  • Your profile;

  • Your social activity;

  • Your shared creations;

  • Your saved photobooks; and

  • Other account-associated content.

Deleting your account does not necessarily cancel or reverse an order that has already entered production or shipment.

We may retain transaction records and other information required by law or reasonably necessary for legitimate business purposes.

17. U.S. State Privacy Rights

Depending on where you live, you may have additional privacy rights under state privacy laws.

These rights may include, subject to applicable exceptions and limitations:

  • The right to know or access personal information we collect;

  • The right to correct inaccurate personal information;

  • The right to delete personal information;

  • The right to obtain a copy of certain personal information;

  • The right to opt out of certain forms of targeted advertising or profiling;

  • The right to opt out of certain sales or sharing of personal information;

  • The right to limit certain uses of sensitive personal information; and

  • The right not to receive discriminatory treatment for exercising applicable privacy rights.

The exact rights available to you depend on your state and circumstances.

California Residents

If you are a California resident, the California Consumer Privacy Act, as amended (“CCPA”), may provide you with additional rights.

Subject to applicable exceptions, California residents may have the right to:

  • Know and access categories and specific pieces of personal information collected;

  • Request deletion of personal information;

  • Request correction of inaccurate personal information;

  • Opt out of the sale or sharing of personal information, where applicable;

  • Limit certain uses or disclosures of sensitive personal information; and

  • Receive equal treatment for exercising privacy rights.

To exercise applicable rights, contact us using the information in the “Contact Us” section below.

We may need to verify your identity before completing certain requests.

18. International Privacy Rights

If you are located outside the United States, you may have additional rights under the privacy laws of your country.

Depending on applicable law, these may include rights to:

  • Access your personal information;

  • Correct or update your information;

  • Delete your information;

  • Restrict processing;

  • Object to certain processing;

  • Receive a portable copy of certain information;

  • Withdraw consent where processing is based on consent; and

  • Lodge a complaint with a data-protection authority.

Where applicable, we will identify the legal basis on which we process personal information.

19. Legal Bases for Processing

If applicable law requires us to identify a legal basis for processing your personal information, we may rely on one or more of the following:

  • Performance of a contract: To provide Scrapp!, fulfill your orders, manage your account, and provide requested services.

  • Consent: Where you have provided consent, such as for certain marketing, device permissions, or optional technologies.

  • Legitimate interests: To operate, secure, improve, and protect Scrapp!, where those interests are not overridden by your rights.

  • Legal obligations: To comply with applicable laws, regulations, legal processes, and governmental requirements.

  • Vital interests: Where necessary to protect someone's life or physical safety in circumstances recognized by applicable law.

20. International Data Transfers

Scrapp! and our service providers may process and store information in countries other than the country where you live.

Those countries may have different data-protection laws.

Where required, we will use appropriate safeguards for international transfers of personal information.

21. Children's Privacy

Scrapp! is not intended for children below the minimum age permitted under applicable law.

We do not knowingly collect personal information from children in violation of applicable law.

If we learn that we have collected personal information from a child where collection is not legally permitted, we will take reasonable steps to delete the information.

If you believe a child has provided personal information to Scrapp!, please contact us.

22. Third-Party Links and Services

Scrapp! may contain links to websites, applications, or services operated by third parties.

We are not responsible for the privacy practices of third parties.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

23. Do Not Track

Some browsers and devices offer “Do Not Track” signals.

Because there is not currently a universally accepted standard for responding to these signals, Scrapp! may not respond to all such signals.

Where required by applicable law, we will honor legally recognized opt-out preference signals.

24. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make material changes, we may provide notice through the Service, by email, or through other reasonable means.

The “Last Updated” date at the top of this Privacy Policy indicates when it was most recently revised.

Your continued use of Scrapp! after an updated Privacy Policy becomes effective means you acknowledge the updated policy, to the extent permitted by applicable law.

25. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact us at Scrapptheapp@gmail.com.

For privacy-rights requests, please include enough information for us to understand and process your request. We may ask you to verify your identity where required or permitted by law.

Summary of Our Privacy Practices

In simple terms:

  • You own your photos. Uploading them to Scrapp! does not transfer ownership to us.

  • We use your photos to provide Scrapp!. This includes creating collages and photobooks, storing them, displaying them according to your sharing choices, and printing and shipping photobooks you order.

  • You control what you share socially. Content you make available to other users may be seen, copied, or redistributed by them.

  • We share necessary information with service providers. For example, a printing and fulfillment company needs your photobook files and shipping information to make and deliver your order.

  • Payment providers handle payment information. We generally do not need to store your complete payment-card number.

  • You can control certain permissions. Your device lets you control access to your camera, photos, notifications, and other features.

  • You have privacy rights. Depending on where you live, you may have rights to access, correct, delete, or restrict certain uses of your information.

  • We work to protect your information. But no internet service can guarantee absolute security.